Alternatives to Freshsales
Find the latest alternatives to Freshsales in customer support niche.
About Freshsales
Freshsales CRM is a comprehensive cloud-based customer relationship management (CRM) platform tailored to businesses of all sizes. It is designed to facilitate effective lead management, automate key sales tasks, and ultimately enhance deal closure.
Customer supportFreemium
Salesforce is an industry-leading cloud-based customer relationship management (CRM) platform that caters to businesses of all sizes. It is designed to allow businesses in managing their sales pipeline, automating key tasks, and maximizing deal closure.
Features
📊 Lead Capture and Nurturing: Salesforce aids in lead capture from various sources, including websites, social media, and email campaigns.
📈 Opportunity Management: Businesses can efficiently manage their sales pipeline, monitor opportunity progress, forecast sales, and assess potential risks using Salesforce.
💼 Deal Management: Salesforce streamlines deal closure with tools for managing the sales process, tracking customer interactions, and creating and sending proposals.
🛡️ Customer Support: Salesforce enhances customer support by providing a unified view of customer interactions and tools for tracking support tickets, ensuring speedy issue resolution.
What is pricing for SalesForce?
SalesForce comes with a freemium plan.
How much AI is used in SalesForce?
As per AI Gossip scoring mechanism, SalesForce uses 60% AI in their customer support platform.