CallZen transforms call center operations by implementing AI-powered automation. It streamlines call routing, offers real-time support to agents, and gathers important customer feedback for ongoing enhancements.
Features
๐ค Chatbot Creation: CallZen AI offers a no-code interface for creating chatbots.
๐ฃ๏ธ Voice Bot Creation: Create voice bots with a drag-and-drop interface for voice assistants like Alexa and Google Assistant.
๐ฉโ๐ผ Virtual Assistant Creation: Design virtual assistants for a more human-like customer experience.
๐ Bot Management: Tools for monitoring, analytics, and reporting for chatbots, voice bots, and virtual assistants.
๐ Integrations: Integrates with popular messaging platforms and CRM systems.
๐จ Customization: Customize chatbots and virtual assistants to match brand and business needs.